Refund & Exchange Policy

At CANDY, we want you to love what you got. If something's off — we've got you.

REFUNDS

• Refund requests accepted within 5 days of receiving your order.
• Items must be unused, unworn, and in original condition with all tags attached.
• Once received and inspected, your refund is processed to the original payment method.

EXCHANGES

• Exchange requests accepted within 7 days of receiving your order.
• Items must be unused, unworn, and in original condition with all tags attached.
• Exchanges are subject to product availability.

SALE ITEMS

• All sale items are final sale. No refunds or exchanges — no exceptions.

SUBMIT A REQUEST

Fill in the form below. We'll match your request to your order and get back to you within 1–2 business days.