Refund & Exchange Policy
Candy – Refund & Exchange Policy
At Candy, we want you to be satisfied with your purchase. If you are not completely happy, we offer the following options:
Refunds
• Refund requests are accepted within 5 days of receiving your order.
• Items must be unused, unworn, and in their original condition with all tags attached.
• Once the item is received and inspected, the refund will be processed using the original payment method.
Exchanges
• Exchanges are accepted within 7 days of receiving your order.
• Items must be unused, unworn, and in their original condition with all tags attached.
• Exchanges are subject to product availability.
Sale Items
• Items purchased during sale periods are final sale.
• No refunds or exchanges are allowed on sale items.
If you need to request a refund or exchange, please contact our customer support with your order number and reason for the request.